-24/7/365 Emergency Support

-HVAC/R Maintenance/Repairs and Contracts

-Chiller/Cooling Tower/Mechanical Systems Maintenance/Repairs

-Heating Hot Water Boiler and Pump Maintenance/Repairs

-Commercial/Industrial Filter and Belt Replacement/Sales

-Fan Sheave/Pump Shaft Alignment

-Certified Daikin VRF Systems Technician

-Certified Danfoss Turbocor Technician

-Heat Pump Water Heaters

-Water Source Heat Pumps

-Quick Turnaround on Reports and Billing

-Detailed Work Reports and Photos

-Small Business Support. Direct Line of Communication. No Middleman, No Confusion, No Run Around.

After a Service Request has been initiated between the Customer and SDMS, a Service Request Work Order (WO) will be created. We will then travel to the work site provided and perform the troubleshooting tasks necessary to determine the root of the problem.

Once a solution has been found, the customer will be informed of the issue and the steps needed to correct the problem. If repair is minimal and approved by the customer, repair will be performed on a Time and Material (T&M) basis.

If extensive repairs are needed, the Service Request Work Order (WO) will be closed and billed. A formal proposal will then be drafted and sent to the customer at his/her request for approval.

Service Request Fees:

Contract Customers: $XXX Service/Truck Charge+ $XXX/Hour Labor+ Material Cost.

Non-Contract Customers: $XXX Service/Truck Charge+ $XXX/Hour Labor+ Material Cost.

Contact SDMS for Current Rates